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New roles, endless possibilities. Unlock more external use cases.
From onboarding to product demos, ways of collaborating with Claap are limitless. But depending on your usage, you might need to define different roles and permission rights.
To give you better control over what users can do in Claap and unlock external use cases, we’ve reworked the different roles in the product.
Let’s dive in 👇
For Workspace members
Members are frequent and registered collaborators, who have access to all features in your plan, and can both create and edit claaps & topics in the workspace.
👩🚀 Roles in videos & topics
When creating a claap or a topic, there are 3 types of roles that you can grant to members:
- Can edit: editors can edit the claap video (or the topic) and all related informations
- Can comment: commenters can view and comment on the claap videos (or videos in the topic)
- Can view: viewers can only view the claap video (or videos in the topic) without commenting on it
To configure your access level, open the Share menu in the corresponding topic or claap video.
🆕 What’s new
For some broad communication, you may want to remove the ability to comment on your videos. It is now possible. Users can still request access like they would in Google Docs.
For Guests & Public Links
Guests are external and occasional collaborators who can collaborate on shared claaps and topics.
👩🚀 Roles in videos & topics
When creating a claap or a topic, there are 2 types of roles that you can grant to guests or anyone with the link:
- Can comment: commenters can view and comment on the claap video (or videos in the topic)
- Can view: viewers can only view the video (or videos in the topic) without being able to comment on it
To configure your access level, open the Share menu in the corresponding topic or claap video.
🆕 What’s new
For videos you are collaborating on with multiple people from different organizations, you may want to remove commenting rights. There is now a new “view-only” mode where the video appears without the comment panel on the right.
New roles, new possibilities: 3 ways to use claap with prospects and customers
Curious how those new roles can unlock new use cases with Claap?Discover 3 ways to use Claap to engage with your prospects and customers in this article.