Revolut’s secret to async weekly business reviews for 1,000+ employees

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What You'll Learn

• How Revolut reduced meetings by 20% while keeping team alignment strong.
• How Claap helps streamline weekly business reviews, making updates sharper and more digestible.
• Why async video updates improve engagement, efficiency, and decision-making.

How Revolut Uses Claap

The Challenge: Too Many Meetings, Not Enough Time
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‍Revolut’s Business team operates across multiple time zones, making real-time communication a challenge.

Weekly business reviews—critical for tracking KPIs, roadmap updates, and team alignment—were becoming inefficient.

Every Monday, team leads and product owners spent hours in back-to-back meetings, leading to meeting fatigue and disengagement.

James Gibson, General Manager of Revolut Business, and Pierre Cahuzac, Head of Product, knew they needed a smarter way to run their business reviews—one that saved time without sacrificing collaboration.

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‍The Solution: Moving Business Reviews to Claap
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‍Instead of a full-team sync meeting followed by 1:1s, the Revolut team made a simple but powerful change:

• Weekly business reviews moved async with Claap.
• 1:1 meetings remained for deeper discussions.

Every Monday, team leads and product owners now post short video updates on Claap, covering KPIs and roadmap progress. The recordings are shared in a dedicated Slack channel and calendar event, so everyone can watch at their convenience.  Pierre Cahuzac, Head of Product, even says:

Claap forces you to be sharp. You can almost timebox your recording to 5 minutes, making updates much more digestible and easy to watch

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‍The Impact: Faster Decisions, Fewer Meetings
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• 20% fewer recurring meetings, without losing key discussions.
• Asynchronous updates that fit everyone's schedule.
• Increased engagement, with clearer, more concise updates.
• Faster decision-making, thanks to Claap’s video playback and comments.

The ability to play back at double speed is a true game-changer

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‍Beyond Business Reviews: A More Efficient Way to Work
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What started as a fix for weekly meetings has now expanded to other use cases—demos, design reviews, customer presentations, and more. Today, Claap is an integral part of how Revolut’s teams communicate and collaborate asynchronously.

By making this simple shift, Revolut didn’t just cut meetings—they built a more efficient, scalable way to stay aligned as they grow.

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Advice To Get Started
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Switching to async business reviews? Here’s what we’ve learned to ensure smooth team adoption:

✅ Keep the format clear. Recording yourself can feel intimidating at first. Provide a simple, repeatable template so everyone follows the same structure.

✅ Balance async with sync time. Use async updates to streamline discussions, not replace them entirely. Start with a hybrid approach:

• Step 1: Keep the initial meeting to answer questions while using async for updates.
• Step 2: Move Q&A to Claap comments but still review them in a meeting.
• Step 3: Go fully async, keeping only 1:1 syncs when needed.

✅ Make it a habit. Set a recurring calendar event where you post the Claap topic link—so no one forgets.

✅ Encourage engagement. View tracking helps ensure accountability, but feedback is key. Comments and reactions boost collaboration, making async work feel more interactive.

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