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What is Chorus.ai?
Chorus.ai is an advanced conversation intelligence platform that enhances customer interaction analysis. It helps sales teams prepare for, conduct, and review meetings by providing actionable insights derived from sales calls and meetings.
What are the Different Types of Chorus.ai Meeting Brief?
Chorus.ai offers a variety of meeting briefs, each tailored to provide specific insights and preparations at different stages of your meetings:
Daily Meeting Brief
A daily summary sent each morning that outlines all your scheduled meetings for the day, providing an overview to help you organize and prioritize your engagements.
Pre Meeting Brief
Delivered three hours before a meeting, this brief includes detailed information about the meeting’s participants, context about the deal, risk signals, and last meeting follow-ups, ensuring you are fully prepared to engage effectively. This includes:
- Main meeting details and join link
- Participant contact information and suggested contacts to mention
- Deal context and risk signals
- Last meeting and follow up next steps to review
- Most recent email associated with the accoun
Post Meeting Brief
Available for Chorus Enterprise package customers, this summary provides a detailed overview of the meeting discussion and outlines clear action items and follow-ups, all derived using generative AI.
What are the Main Benefits of Chorus.ai Meeting Briefs?
Chorus.ai meeting briefs are designed to streamline meeting preparations and follow-ups, providing several key advantages.
For a full breakdown of Chorus.ai best practices, check out this help article.
Enhanced Preparation
Receive comprehensive data about participants and meeting context directly in your inbox, allowing for better-prepared interactions.
Increased Efficiency
Automate the collection and review of meeting-related data, saving time and focusing more on strategic activities.
Improved Follow-ups
Leverage AI-generated summaries and action items to create prompt and effective follow-up communications.
Deeper Insights
Gain valuable insights from integrated firmographic and technographic data that enrich your understanding of customer needs and potential risks.
What Can't I Do with Chorus.ai Meeting Briefs?
While Chorus.ai meeting briefs offer extensive support, there are certain actions they can't perform:
Plan New Meetings
Chorus.ai does not schedule meetings but provides insights to enhance meetings already scheduled in your calendar.
Get Feedback Based on Sales Frameworks
Chorus provides data-driven insights but does not offer direct feedback or coaching based on specific sales methodologies or frameworks.
Why isn't my Chorus.ai Meeting Brief Working?
If your Chorus.ai meeting briefs are not functioning as expected, ensure that:
- You have the correct permissions and are listed as the meeting host or participant.
- You have opted into the correct brief types in your Email Communication Preferences under Settings.
- Your Chorus and email accounts are properly synced and configured to receive these briefs.
If issues persist, consult Chorus.ai support for detailed troubleshooting or configuration assistance.
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