Exploring Top Modjo Alternatives: Enhance Your Meeting Intelligence

Ulysse Wolff

October 24, 2024

Remote Works

What is Modjo?

Modjo is a conversation intelligence tool. But do you even know what is a conversation intelligence tool? Maybe you do, but if not, here is a quick reminder!

What is a conversation intelligence software?

A conversation intelligence software is a specialized tool designed to help businesses analyze large volumes of spoken and written data from customer-agent conversations using artificial intelligence. The objective is to generate actionable insights that drive business decisions. By employing machine learning algorithms and natural language processing techniques, conversation intelligence software identifies significant keywords and topics within interactions, offering valuable insights into both customer and employee experiences. Extracted data from call and chat transcripts provide valuable insights into customer preferences and areas requiring improvement

What are the key features of Modjo?

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Modjo is a peculiar conversation intelligence software as its main value added is how it facilitates the onboarding of new employees. Here are the main features of the tool:

Transcription and recording: Modjo transcribes your meetings in real time and records them, allowing you to rewatch them anytime
AI Notes: Modjo uses AI to summarize your notes in key takeaways for it to be more understandable
CRM Sync: Modjo integrates with your CRM and automatically records key information
Facilitated training: Modjo allows you to set up best practices videos to facilitate training of new employees. AI Analysis and human feedback can be used to assess the performance of any interaction
Topic tracking: Modjo tracks the topics mentioned in conversations to give you visibility on your team’s activity

How much does it cost?

I can’t really answer this question as Modjo’s price depends on your team’s size and needs. Modjo doesn’t offer any regular plans or free trial but you can book a demo to assess the capabilities of the tool yourself! Or you can look at alternatives… Okay, then let’s find out what are the 5 best alternatives to Modjo!

The best alternative: Claap

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Claap differs from Modjo in many ways but is a powerful alternative with an impressive price-performance ratio. Here’s why Claap stands out:

Claap’s key benefits

Adoption: Claap can be set up in less than 5 minutes and is designed specifically with sales reps in mind to boost productivity. It supports precise summaries, automates email follow-ups, enriches CRM entries, and helps with demo preparation, making it one of the fastest and easiest tools to implement.
Flexibility: Claap offers more ways to tailor its AI features to your needs. Whether you want to pre-configure insights or adjust them after a call (using the "Ask Anything" feature or customizable insight templates), Claap gives you greater control over how insights are generated and used by anyone, not only admins.
Collaboration: Claap’s workspace is designed for cross-team collaboration. Whether it’s SDRs, AEs, Customer Success, Product, or Marketing, everyone can easily access and share key insights, making collaboration seamless and keeping teams aligned.

Claap’s limitations

Admin Control: Claap focuses on simplicity, so admins may find fewer options for controlling user preferences, such as enforcing different templates or automation rules.
Integrations: Currently, Claap does not integrate with some CRMs like Zoho or Microsoft Dynamics, which could limit its functionality for certain businesses.

Claap’s pricing

Basic: Free, with a 10-video upload limit.
Pro: $24/month per user
Business: $48/month/license
Enterprise: Custom pricing.

With a freemium version and significantly lower prices than Modjo, Claap offers excellent value. Its balance of features makes it a compelling choice for businesses looking to improve their revenue intelligence setup.

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Gong, the best alternative for enterprise clients

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Gong is an advanced conversation intelligence tool that excels in deal management and pipeline visibility, particularly for larger organizations.

Gong’s key benefits

Deal management & forecasting for large teams: If you have a large organization, Gong provides excellent visibility into your team’s pipeline with its robust forecasting features. This makes it easier to track deals across the board and manage complex sales cycles.
Automations for large organizations: Gong is designed to enforce specific workflows and processes, making it ideal for organizations that require strong automations across large teams. It helps standardize actions across various departments, keeping operations efficient.
Most comprehensive solution: Gong is one of the most all-encompassing solutions in the market. In addition to conversation intelligence, it includes email outreach features, effectively replacing other tools like Salesloft or Outreach. This can streamline your tech stack by consolidating multiple tools into one platform.

Gong’s limitations

Adoption: Gong’s implementation can be time-consuming, especially if your organization lacks dedicated internal resources to handle setup and training. Without proper guidance, it may take longer to see value from the platform.
Designed for managers, less for reps: While Gong offers in-depth insights and analytics that are valuable for managers, it’s less focused on improving daily workflows for sales reps. This might affect engagement at the rep level.
Price: Gong is a premium tool, and its cost can be a significant barrier, particularly for smaller teams. On average, companies can expect to pay around $1,600 per user annually, which makes it one of the more expensive options on the market.

Gong's Pricing

Gong’s prices are on demand and depend on your specific needs. On average, a company using Gong pays $1,600 per user per year (for a company with less than 50 employees), making it an expensive tool.

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Jiminny: the best for sales team coaching

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If you’re more interested in the coaching/training capabilities of Modjo, Jiminny might be a good alternative. Here’s why:

Jiminny’s key benefits

Transcription and recording
Conversation analysis: Just like Gong, Jiminny comes with a large set of conversation intelligence features, notably sentiment analysis and intent analysis to help you get the most out of your interactions
Topic tracking: Jiminny tracks the topics mentioned in conversations to help you identify pain points
Call scoring: Jiminny features a call scoring system that evaluates the performance quality of sales representatives, enabling your sales team to enhance their skills and close more deals effectively. Leveraging this system is an ideal method for efficiently onboarding new members to your sales team!

Jiminny’s limitations

Crashing Problems: Certain users have encountered recurrent errors and crashes while utilizing Jiminny, which can be highly inconvenient, especially if they occur during crucial meetings.
Transcription Inaccuracy: Jiminny's transcription is sometimes inaccurate, notably for transcribing and identifying speakers during calls. Difficulties with certain words and names have also been reported.

Jiminny's Pricing

Jiminny no longer offers standardized plans. The price is set according to the size and needs of your team. According to certain sources, it seems that you can expect to pay around $85/user/month, which positions the tool as quite expensive, but nowhere near other options like Gong.

Hubspot Sales Hub: the best option for Hubspot CRM users

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If you're already using HubSpot CRM, adding HubSpot Sales Hub can be a great move. It fits right in, so you have everything in one place. This makes it easier for your team to work together and keep track of customer relationships. Plus, it helps your sales team work better and get more done.

Pros

Transcription and recording
Advanced analytics: Just like Gong, Hubspot Sales Hub is equipped with advanced analytics features such as conversation analysis and sentiment analysis. You’re sure not to miss anything!
Integration with Hubspot CRM: HubSpot Sales Hub seamlessly integrates with HubSpot CRM, leveraging its database and additional features like deal creation and company management. This cohesive integration ensures a smooth experience, utilizing the full spectrum of HubSpot CRM functionalities.

Cons

High price: Hubspot is an expensive option. But if you use Hubspot CRM, the time saved could be worth the price.
No auto-save feature: HubSpot Sales Hub lacks an auto-save feature, so it's essential to remember to save your work manually before closing the tool to avoid any loss of data.

Pricing

Professional plan: $450/month, with 5 users included (additional $90/month for every additional user), for transcription features but not conversation intelligence
Enterprise plan: $1500/month, with 10 users included (additional $150/month for every additional user), with every feature presented earlier (conversation intelligence, other sales tools…)

Fathom: the best free option

If you’re particularly price-sensitive, you might be interested in a free option. That’s why I want to introduce you to Fathom.

Fathom's Key Benefits

Transcription and recording
Pre-made summaries: Fathom processes the notes taken and creates formatted meeting notes ready for sending. You just have to click on “Send”!
Basic AI features: Fathom comes with basic AI features that are quite good for a free tool. For instance, you can highlight sections for Fathom to summarize and incorporate them into your notes!

Fathom's Limitations

No meeting recording option: Fathom's free plan doesn't include the option to record meetings.
Absence of video library: Fathom lacks a feature to manage past meetings through a recording library.
Limited language support: Fathom only supports English, Spanish, Italian, German, French, and Portuguese. If you require another language, consider using a more comprehensive tool like Claap.

Fathom's Pricing

Free: Regular version with all the features mentioned above.
Team Plan: $19/user/month with additional features such as video library.

Conclusion

Clearly, there are several alternatives to Modjo out there, but many of them come with a steep price tag. For the best bang for your buck, Claap is the way to go. Honestly, even if you can afford other options, I highly recommend giving Claap a shot. You wouldn't believe how it can revolutionize your workflow. So, why not give it a test run yourself? (Free plan available with no credit card required)?