7 best AI meeting notes tools for sales teams

Updated October 25, 2026.

AI meeting notes tools at a glance

• Fireflies is best for teams that want unlimited transcription on a free plan and CRM integrations at a low entry price.
• Otter is best for live transcription you can follow during the call.
• Claap is best for sales teams that want every call written up in their sales process, the follow-up email drafted and the CRM fields filled.
• Fathom is best for individuals and small teams that want unlimited free recordings and instant summaries.
• Granola is best for reps who type their own notes and want AI to clean them up without a bot in the meeting.

Pick an AI note-taker for what it does after the call: on our own discovery calls, buyers bring up updating the CRM twice as often as taking the notes.

Sales reps spend 70% of their time on non-selling tasks, according to Salesforce's State of Sales report, a survey of 5,500 sales professionals in 27 countries.

A big part of that time goes after the meeting: writing the recap, copying it into the CRM, drafting the follow-up, chasing the next step.

The tools on the market differ most on what happens after the call: where the notes go, who reads them and what they trigger.

So we went back through our own discovery calls to see what sales teams actually want automated, then compared seven AI meeting notes tools on that.

AI meeting notes tools comparison table

Prices come from each vendor's pricing page and ratings from G2, read in October 2026. Each price is the first plan that sends notes to the CRM, which is why Claap's pricing page puts it at $60 (Business).

What sales teams want automated after a sales meeting

We went back through the discovery calls Claap's sales team ran between October 2025 and July 2026, and flagged every time the buyer talked about what happens after a meeting.

Here is what Claap call data shows for October 2025 to July 2026:

• Updating the CRM after the call comes up in 36% of discovery calls: typed by hand, pasted from another tool, or never filled at all.
• The follow-up email and chasing next steps come up in 19% of calls.
• Taking the notes themselves, or writing the recap, comes up in 17% of calls.
• Managers and other teams missing a recap of client meetings comes up in 13% of calls.
• At least one of these four comes up in 52% of discovery calls.

The CRM leads, with twice the mentions of note-taking. What costs buyers is everything they still do by hand afterwards.

Three buyers said it in their own words:

• "It's a very manual process for me to go from call to get into the CRM. I have to add everything manually. [...] We've got Fathom, so we do have those good notes. I can go in there and pull it, but obviously a lot of that stuff just gets buried in there. It doesn't get action. It doesn't get pulled into the CRM, either." A head of growth at a customer-support software group.
• "Everything's scheduled, everything's automated until the call. Then after the call, nothing's automated anymore." A founder who runs his own sales calls at a B2B services company.
• "They just need an easier way to take notes during these meetings and have those notes readily available in HubSpot without any manual process." An executive at a small US company with a two-person sales team.

Which AI note-taker should I use for sales meetings?

The answer depends on what you need from the notes once the call ends:

• Pick Claap if you want every recap to follow your sales process and fill the deal fields in your CRM, because that is where buyers lose the most time.
• Pick Fireflies if your priority is to transcribe everything at the lowest price, because its free plan covers unlimited transcription.
• Pick Fathom if you are a solo rep who wants free recordings and summaries, because its free plan has no recording cap.
• Pick Granola if your reps like typing their own notes, because it builds on their notes and adds the audio with no bot.
• Pick Otter if you want to read the transcript while the buyer is talking.

This advice is wrong if your reps don't sell in meetings: for two-minute prospecting calls, a dialer with built-in transcription is often enough.

Which AI is the most reliable for transcribing and summarizing client meetings?

No tool is reliable on all your calls without a test. Before you choose, run three of your real calls through it and check three things:

• Proper names: your products, your competitors, the buyers' names. That is where transcripts go wrong most often.
• Languages: if your reps sell in more than one language, check that the same tool handles all of them. Claap transcribes 99 languages on paid plans, according to its AI note taker page.
• The summary: read it next to the recording. A good recap keeps the next steps and the objections in the buyer's words.

Which tool automatically transcribes sales calls?

All seven tools in this list transcribe Zoom, Google Meet and Teams calls. For dialer calls and in-person meetings, the list gets shorter: Claap also covers VoIP calls and meetings recorded from its mobile app. Our guide to the best sales call transcription software goes deeper on that choice.

Automating sales follow-up after the call

Which AI tool drafts the follow-up email right after a sales call?

Most tools in this list draft a follow-up email: Fireflies through its AI Skills, Otter through its sales agent, tl;dv and Granola from their assistant. Claap drafts it from what the buyer said, with a template per meeting type, from the Business plan.

Choose a tool that starts from a template you write yourself, because a generic follow-up is easy to spot. Always keep a read before sending: the AI drafts, the rep sends.

Which AI tool sends me the recap of my sales team's client meetings automatically?

For a manager, the right tool sends recaps where they already work, without asking reps to forward anything. Claap shares key moments to Slack and Notion on every plan and keeps every call's recap on the deal, so a manager reads what the buyer said on the last three calls before the pipeline review.

With the other tools, check that a manager who missed the meeting still gets the recap, and in which app.

How do I fill the CRM automatically after every sales meeting?

Check which fields fill on their own, and on which plan. Many tools drop a note into the CRM. Fewer fill specific deal fields, like budget, decision maker or next step.

From the Business plan, Claap's CRM auto-complete writes the summary, the recording link and the answers to your qualification questions to the contact, company and deal in HubSpot, Salesforce, Pipedrive and Attio. Start with five fields your team fills badly today, then add more over the weeks.

How we built this comparison

We kept the AI meeting notes tools sales teams most often shortlist, and judged them on four criteria:

• Coverage: which meetings the tool records (Zoom, Google Meet, Teams, phone, in person) and whether a bot has to join.
• Notes for sales: templates per meeting type, summaries and action items.
• After the call: follow-up email, sharing the recap and filling the CRM, with the plan each one starts on.
• Price: what the free plan includes and the price of the first plan that sends notes to the CRM.

Prices come from each vendor's pricing page and ratings from each product's G2 page. The buying patterns come from discovery calls run by Claap's sales team. One reviewer coded them, so the shares are a floor.

A quick note: Claap is our product. To keep this comparison fair, we describe its limits the same way as the other tools and link every price to the vendor's own page.

1. Fireflies, best for unlimited transcription at a low price

Who Fireflies works best for

Fireflies is the right pick for a team that wants every meeting transcribed for free, then CRM integrations at the lowest price.

Fireflies overview

Fireflies is an AI meeting assistant that joins Zoom, Google Meet and Teams to record, transcribe and summarize meetings.

• Multilingual transcription, real-time notes and live transcription.
• AskFred, its AI assistant, answers questions across your meetings.
• AI Skills that draft follow-up emails, among other tasks.
• Desktop, mobile and Chrome extension apps.

Fireflies pricing

Prices from Fireflies' pricing page in October 2026:

• Free: unlimited transcription, limited AI summaries, 400 minutes of storage per team.
• Pro: $10 per seat per month billed yearly ($18 monthly), unlimited AI summaries and 8,000 minutes of storage per seat.
• Business: $19 per seat per month billed yearly.
• Enterprise: $39 per seat per month, billed yearly only.

Fireflies pros and cons

Pros:

• Unlimited transcription on the free plan.
• Low price per seat for unlimited AI summaries.

Cons:

• AI summaries are limited on the free plan.
• Notes are general-purpose meeting notes, and sales-specific fields take setup.

Fireflies G2 rating

Fireflies is rated 4.7 out of 5 from 753 reviews on G2.

2. Otter, best for live transcription during the call

Who Otter works best for

Otter is the right pick for reps and managers who want to read the transcript live during the call and ask questions about it afterwards.

Otter overview

Otter records Zoom, Teams and Google Meet, transcribes live with speaker identification, and adds AI Chat within and across meetings.

• Live transcription and audio playback.
• A sales agent that drafts the follow-up email and syncs notes to Salesforce and HubSpot.
• An Otter MCP server, listed on its pricing page.

Otter pricing

Prices from Otter's pricing page in October 2026:

• Basic: free, 300 transcription minutes a month.
• Pro: $8.33 per user per month billed yearly ($16.99 monthly), up to 90 minutes per meeting, with Salesforce and HubSpot integrations.
• Business: $19.99 per user per month billed yearly ($30 monthly), up to 4 hours per meeting.
• Enterprise: on request.

Otter pros and cons

Pros:

• A live transcript you can follow while the buyer speaks.
• The lowest paid entry price in this list.

Cons:

• Meeting length is capped on Pro.
• The free plan has a monthly minutes cap.

Otter G2 rating

Otter is rated 4.4 out of 5 from 505 reviews on G2.

3. Claap, best for sales recaps that fill the CRM

Who Claap works best for

Claap is the right pick for sales teams of 5 to 100 reps that want every call written up the same way, the follow-up drafted and the answers sent to the deal in their CRM.

Claap overview

Claap records Zoom, Google Meet and Teams calls, dialer calls and in-person meetings, then writes the notes in your sales process. See every channel Claap's AI recording covers.

• Templates per meeting type: discovery, demo or negotiation, or your own sections, for example one per MEDDIC letter (from Pro).
• Notes that add up across a deal: Claap answers the same questions on every call of the deal, so the fourth meeting builds on the first three.
• CRM auto-complete: from Business, the summary, the recording link and the answers fill the contact, company and deal in HubSpot, Salesforce, Pipedrive or Attio.
• Follow-up emails: drafted from what the buyer said, from Business.
• With or without a bot: the Chrome extension (every plan) and the Mac desktop app (from Pro) record without adding a participant, and the meeting bot joins as a visible participant if you prefer.

Claap pricing

Prices from Claap's pricing page in October 2026:

• Basic: free, 10 recordings per user and 300 transcription minutes in total.
• Pro: $32 per seat per month billed yearly, unlimited recordings, 1,000 minutes a month and summary templates.
• Business: $60 per seat per month billed yearly, unlimited minutes, CRM auto-complete and AI follow-up emails.
• Enterprise: on quote.

Claap pros and cons

Pros:

• Notes follow your own sales framework and fill CRM fields per deal.
• One workspace for video calls, dialer calls and in-person meetings, transcribed in 99 languages on paid plans, according to Claap's AI note taker page.

Cons:

• CRM sync and follow-up emails start on Business.
• The free plan caps recordings per user.

Claap G2 rating

Claap is rated 4.6 out of 5 from 482 reviews on G2.

4. Fathom, best for unlimited free recordings and summaries

Who Fathom works best for

Fathom is the right pick for individual reps and small teams that want unlimited recordings and instant summaries for free.

Fathom overview

Fathom records meetings, writes instant call summaries and AI action items, and connects to LLMs.

• Unlimited recordings and instant summaries on the free plan.
• Highlights playlists, comments, folders and keyword alerts on Team.
• CRM field sync, Deal View, coaching metrics and AI scorecards on Business.

Fathom pricing

Prices from Fathom's pricing page in October 2026:

• Free: unlimited recordings and instant call summaries.
• Premium (individuals): $16 per month billed yearly ($20 monthly).
• Team: $15 per user per month billed yearly ($19 monthly), 2 users minimum.
• Business: $25 per user per month billed yearly ($34 monthly), 2 users minimum.

Fathom pros and cons

Pros:

• The most generous free plan in this list.
• The highest G2 score in this list.

Cons:

• CRM field sync starts on Business.
• Team plans have a seat minimum.

Fathom G2 rating

Fathom is rated 5.0 out of 5 from 7,070 reviews on G2.

5. Read AI, best for meeting reports with engagement and sentiment

Who Read AI works best for

Read AI is the right pick for teams that want a meeting report with engagement and sentiment scores, plus search across meetings, email and messages.

Read AI overview

Read AI writes summaries for meetings, email and messaging, and scores meetings on engagement and sentiment.

• Apps for Windows, macOS, Android and iOS, with multilingual transcription.
• Premium integrations on Pro: Notion, Salesforce, HubSpot, Jira, Confluence, Zapier and webhooks.
• Audio and video playback, and video highlights, on Enterprise.

Read AI pricing

Prices from Read AI's pricing page in October 2026:

• Free: 5 meeting transcripts a month.
• Pro: $15 per user per month billed yearly ($19.75 monthly), unlimited transcripts.
• Enterprise: $22.50 per user per month billed yearly ($29.75 monthly), with audio and video playback.
• Enterprise+: $29.75 per user per month billed yearly, 5 licenses minimum.

Read AI pros and cons

Pros:

• Engagement and sentiment scoring in every meeting report.
• CRM integrations from the first paid plan.

Cons:

• The free plan covers few meetings a month.
• Video playback needs the Enterprise plan.

Read AI G2 rating

Read AI is rated 4.0 out of 5 from 43 reviews on G2.

6. Granola, best for your own notes, cleaned up by AI

Who Granola works best for

Granola is the right pick for reps who like to type their own notes during back-to-back meetings and want AI to turn them into clean notes, with no bot in the call.

Granola overview

Granola is an AI notepad. It uses your computer audio, so it doesn't invite a bot, and works with Zoom, Google Meet, Teams and other meeting apps.

• Customized note templates and AI chat within and across meetings, with a shortcut to write the follow-up email.
• Apps for macOS, Windows, iOS and Android.
• Integrations with Attio, Notion, HubSpot, Affinity and Zapier, plus MCP and API access, on Business.

Granola pricing

Prices from Granola's pricing page in October 2026:

• Basic: free, with limited meeting history.
• Business: $14 per user per month, unlimited notes and history.
• Enterprise: $35 per user per month.

Granola pros and cons

Pros:

• No bot joins the meeting.
• Your own notes stay the backbone of the summary.

Cons:

• CRM integrations start on Business.
• Its G2 review count is still a thin base to judge from.

Granola G2 rating

Granola is rated 4.7 out of 5 from 38 reviews on G2.

7. tl;dv, best for notes shaped by templates, plus clips

Who tl;dv works best for

tl;dv is the right pick for teams that want AI notes organized by their own templates, and short clips of key moments to share.

tl;dv overview

tl;dv records and transcribes Google Meet, Zoom and Teams meetings, then summarizes key points automatically or with templates you create.

• AI notes structured by notes templates, next to the recording.
• Draft follow-up emails and next-step tasks from the conversation.
• Reels that collate the key moments from several meetings.
• Integrations with Salesforce and Pipedrive.

tl;dv pricing

• Free plan: available.
• Paid plans: priced per seat; tl;dv shows prices in the visitor's local currency on its pricing page.

tl;dv pros and cons

Pros:

• Templates shape the notes for each meeting type.
• Clips and reels make call moments easy to share.

Cons:

• Prices depend on where you buy from.
• The notes stay meeting-centric, and deal history across calls takes setup.

tl;dv G2 rating

tl;dv is rated 4.7 out of 5 from 546 reviews on G2.

Built-in AI notes in Zoom, Google Meet and Notion

Zoom, Google Meet (with Gemini) and Notion now write AI meeting notes too. For internal meetings, they are often enough.

For sales calls, check three things before relying on them:

• Channels: Google Meet's notes cover Meet calls, and Zoom's My Notes also works on Teams, Meet and in person. Dialer calls usually need another tool.
• Format: the notes follow a generic layout, while a sales team needs the same discovery questions answered on every call.
• CRM: the notes stay in the meeting app, so someone still copies them into the deal.

How to choose an AI meeting notes tool for sales

• You want recaps in your sales process, the follow-up drafted and the CRM filled: Claap.
• You want unlimited transcription for free: Fireflies.
• You want to follow a live transcript during the call: Otter.
• You want unlimited free recordings: Fathom.
• You want no bot and prefer typing your own notes: Granola.

Test the tool you pick on a week of real meetings, then count how many recaps reached the CRM without anyone touching them. That count tells you whether the tool saves time. To shape the recaps themselves, our sales call report templates give you a base to adapt.