Otter Pricing: Everything You Need to Know (2025 edition)

Efficient transcription services have become more important than ever for businesses, to save time, be more efficient, and make the most of the new power of AI. Otter.ai has emerged as one of the leaders in this space, offering tools to convert meetings into text seamlessly. But how much does such a tool cost? 

This article will help you understand Otter’s pricing options in order to make the most informed decision possible when choosing the right solution for your business.

Please note: All the data in this article is accurate as of 9th January, 2025. It is possible prices have been updated since then.

What is Otter.ai?

Otter is a meeting assistant that converts your meetings into accurate written summaries (using AI). Otter can thus help a lot of teams and users: from companies needing to transcribe meetings (for instance recruitment or sales calls) and create searchable records, to students for note-taking and lecture transcriptions, or journalists during interviews or press conferences for accurate notes.

Otter.ai key features

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Otter’s main features are the following:

• Meeting recording: you can live record your meeting audio for later review and playback the recordings at different speeds.
• Real-time transcription: for meetings and virtual events, audio and video files. Live transcription also allows users to see text in real-time during meetings. The files created are saved in audio and textual formats (so they can be edited). You can finally use speaker identification to distinguish and tag different speakers for clarity.
• Otter assistant: AI bot that helps users manage their meetings and events (you can schedule the Otter assistant to join the meeting automatically and start recording). 
• Meeting gems: they allow you to add and assign action items, comments and notes to the transcription documents (during or after meetings).

Otter.ai strengths

These functionalities can help improve your overall performance by facilitating your meeting sessions and your work to make the best of it, on your own or with your teams. In particular, Otter’s strengths are:

• Collaboration between teams: teams can for instance highlight, comment and add photos within transcripts, which will help to make the perfect document in the end. 
• Seamless integration: with many other apps (like Zoom, Google Meet or Microsoft Teams). 
• Ease of use: with searchable transcripts, Otter enables users to locate specific information quickly. 
• Advanced features: such as real-time transcription, speaker identification, custom vocabulary. 

Otter.ai Pricing Structure

Now, let’s dive into Otter pricing structure to understand what features you can get at what cost.

1. Basic Plan

This plan is free of use.

It will give access to Otter’s basic automatic transcription tools (like speaker identification or automated summary), recording and playback devices (web and mobile in particular), and collaboration functionalities. 

However, you’ll be limited to 300 mins per user per month (30 mins per conversation and 25 conservations), and your workspace will contain no more than 5 people. You’ll have the lowest level of administration and security (basic encryption).

2. Pro Plan

In the Pro plan, you have two possibilities:

• Pay $17 per user per month (billed monthly).
• Pay $8,33 per user per month (billed yearly).

The main difference with the Basic plan is that you’ll have access to 1200 mins per user (90 mins per conversation).

You’ll also have access to minor functionalities (like centralizing billing, choosing the playback speed, customizing vocabulary, or exporting documents in pdf format). 

Otter precises that the Pro plan is best for small teams that intend to improve their collaboration. However, if you want to really go to the next level in terms of productivity, the Business plan is recommended.

3. Business Plan

The Business plan gives you 2 payment options as well. You can:

• Pay $30 per user per month (billed monthly).
• Pay $20 per user per month (billed yearly).

The first difference is that your transcription capacity really goes up - to 6000 mins per user per month (4 hours per conversation) - and your workspace is extended from 5 to 25 members. 

Other differences with the Basic plan are minor: you’ll have access to the remaining transcription functions (like automatic sync with Zoom or Dropbox), to some other administrative devices (like usage analytics reports), and to prioritized email support (instead of standard support).

4. Enterprise Plan

Finally, the Enterprise plan is meant for large organizations that require extensive security, control and support - its price is not available (custom pricing).

The number of members in your workspace will thus be unlimited. Overall, the features (including the transcription capacity) are all the same as in the Business offer (apart from the administrative devices, that are much more developed to align with the needs of a bigger company).

However, there is one major difference: the Enterprise plan is the only one which gives access to the OtterPilot app especially for sales. 

Otter Pricing (Finally) Assessed

Pros

Otter pricing structure is great for its affordability, in particular since it offers 4 different pricing options, including a free one (which will enable you to try the core features) and a really cheap one compared to the market (Pro option for less than $10). Otter also has a special discount for students on the Pro plan (20% off): it makes it $6,67 per month (billed annually) or $13,59 (billed monthly).

Otter pricing structure also offers scalability: the Business and Enterprise plan cater to very large transcription needs (100 hours a month), and can be tailored to complex organizations. 

Cons

However, Otter’s pricing structure might not align with your budget, or the value you’ll receive. Indeed, the Basic, Pro and Business versions offer good but rather classic features you’ll find elsewhere (you can have a look at our top 5 alternatives and competitors to Otter here). 

If you want to have access to high-value tools, you need to subscribe to the Enterprise plan, since it is the only one to give access to OtterPilot, Otter’s AI-powered app designed especially for sales teams (enabling you to extract sales insights, sync notes to Salesforce or Hubspot and centralize customers calls - check our complete guide here if you want more details).

Thus, if you really want to make a difference, with the help of AI, you have to subscribe to the most expensive plan. This could be too much for small businesses that still want to grow every year. Moreover, other tools seem more capable of leveraging the power of AI to be real game changers for businesses.

The Best Otter Overall Alternative: Claap

Indeed, if you are looking for a more powerful alternative, with a more adapted and clear pricing structure, you should consider Claap.

Indeed, Claap is more than an automated note taker: it’s a comprehensive AI Meeting Assistant, designed specifically for sales teams to elevate how they work, in particular by making meetings actionable and insightful to improve your teams’ skills thanks to AI.

Claap best features

• AI-powered sales analytics and reportings: Claap will automatically record your meetings, and above all provide you with AI-generated notes and summaries, so that your team can quickly grasp essential information. Claap’s reports will highlight all the discussed action items, common objections or competitive mention, helping you with your strategic sales planning.
• AI meeting templates: Claap offers AI-generated templates you can even modify in real-time, to capture the structure of your sales meetings and highlight key details. 
• Actionable sales coaching: with its AI-powered sales coaching software, Claap helps sales managers to give focused feedback to reps, based on talk-time data and conversational patterns measured with AI to identify opportunities for improvement. 
• Great integrations: Claap integrates seamlessly with your CRM, collaboration tools and general tech stack for higher efficiency - you can connect Claap to your favorite tools to create powerful workflows for your sales and leadership.

Claap pricing

• Basic License: it’s free, and includes 10 videos and 300 min of recording per user.
• Pro License: $24 per user per month (or $30 billed monthly), with unlimited recordings and 1000 min per month.
• Business License: $48 per user per month (or $60 billed monthly), with unlimited recordings and recording time.
• Enterprise License: contact Claap to see how the software can be tailored to your needs!

And if you’re eager to explore Claap’s paid features but don’t want to make a financial commitment right away, we’ve got you back. Claap offers a 14-days FREE trial with unlimited access to all premium features!

Conclusion

Finally, Otter is a useful tool, but it remains basic compared to Claap. With Otter, you can’t record videos (only audio conversations), your transcription  is only available in 3 languages (when it’s in 99+ languages even with the free version of Claap). Also, Otter primarily focuses on transcriptions and doesn’t provide the comprehensive meeting recording features you might need, leaving you with only text records. 

With 4 very distinct licenses, Claap could therefore be the best compromise in terms of software capabilities and price options, and meet the needs of any type of business. You no longer have any excuses for not taking your business to the next level using the power of AI!

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